
Ground Handling Agent – Aircraft Incident
Planning & Response
Introduction
Ground Handling Agents (GHA) should plan for and be ready to respond to aircraft accidents AND incidents (usually involving client aircraft operators [typically {but not exclusively} passenger airlines] – under pre-agreed circumstances)
Solutions and Services
Ground Handling Agent – Incident Response Plan Template
GHAs wishing to self-prepare an aircraft incident response plan themselves should cross refer to the equivalent guideline (FREE document) on this subject produced for aircraft operators (see associated webpage elsewhere on this website) – and then adapt it accordingly to ‘GHA specific’ requirements. For convenience this latter guideline can also be found HERE
If you already have such a plan, we also offer review (audit) and associated upgrade / improvement solutions
Associated training and exercising services can also be provided
Should you feel that you need assistance in any of the above – then please do contact us. Please also contact us if a WORD version (of any PDF document found on this website) is required. You are reminded of the terms and conditions regarding use of same

GHA – AIRCRAFT INCIDENT
Serious Incident:
An aircraft incident where circumstances indicate there was a high probability of an accident occurring
Note – the difference between an aircraft accident and an aircraft serious incident lies only in the outcome
Some examples of serious incidents include:
- Emergency oxygen use by flight crew
- Flight-crew incapacitation
- Emergency message re low fuel quantity
- Severity A runway incursions
Incident:
An occurrence associated with the operation of an aircraft (other than an aircraft accident or aircraft serious incident) which affects (or could affect) the safety of the operation